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What's New

 


Adaptive People

 

Job FIT ™
Adaptive Index ™
Coaching

 

 

 

Job FIT ™
Adaptive Index ™
Adaptive Selling® Index
Performance Development Survey ™
Work Climate Inventory ™
Team Inventory
Internal Customer Satisfaction Survey
Selection Testing
Communications Screening


Adaptive Organization

 

Adaptive Leadership™

    Performance Leadership
    Organizational Leadership
    Team Leadership
    Change Leadership
    Interpersonal Leadership
    Communication Leadership
    Problem Leadership
    Decision Leadership

 

Better Together™ Teamwork Skills

    Increasing Team Performance
    Team Communication Skills
    Team Decision Making Skills
    Team Problem Management
    Team Reassessment

 

Project Excellence™

    Project Management Tools and Techniques
    Project Leadership Skills
    Better Together™ Teamwork Skills
    Problem Management Skills
    Project Coaching

 


Adaptive Sales

 

Adaptive Selling®

    The Need to be Adaptive
    Business Needs, Customer Needs, DEBSI
    Needs
    How Different Customers Buy
    Selling Strategies
    Improving Your AQ (Adaptive Intelligence)
    Assessment Skills: Interpreting, Clarifying,
    Exploring
    Adjustment Skills: Positioning, Influencing,
    Aligning
    Advancing Skills: Linking, Negotiating, Closing

 

Internal Customer Development

    Relationship Building
    Listening
    Probing for Facts and Feelings
    Structuring the Meeting
    Negotiating Tactics

 

Beyond Gold™

    Customer Service Skills
    Customer Service Style
    Customer Service Image
    Dealing with Difficult Customers
    Coping with the Stress of Customer Service

 

 

 

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